Lastpass also has a slick wallet card that can be used as a method to generate a two-factor token and is also a great backup if your phone is not nearby. Thank you for the reply I just sent an email with all the information that I have on my account to twitch so hopefully that works.

That way, even if someone gets physical access to your device, it’s harder for them to see your codes.

To learn more, visit: https://help.twitch.tv/customer/portal/articles/2186271-two-factor-authentication-with-authy. As long as the phone number used to setup 2FA on Twitch matches the phone number used to register your account in the Authy app, your Twitch 2FA account token will automatically be displayed in Authy. Twitch's implementation of Authy does not support land-lines, so please do not use them for your 2FA with Twitch. If you encounter problems (e.g., changing the phone number you use with 2FA), there is customer support to help you out. Although phone calls to a landline are supported to verify your identity, if the phone call does not work, you will be locked out and there are no other means to authenticate. One of Authy’s many useful features, and for which I personally recommend it, is that it allows for encrypted cloud-backups of your 2FA tokens. If you’re currently using Google Authenticator or another app to get your codes, you’ll need to go through your accounts and set up Authy, likely using a QR code you’ll have to scan, as if you were switching to a brand-new device. From organizing your. 2FA at Twitch is powered by the Authy 2FA API.This means you use the free Authy app to get your 2FA token and login to Twitch. This is why it’s important to stay on top of your backup options. If your password is somehow compromised, your account will be inaccessible without the code we send your phone.

Even if you don’t want to buy an expensive new phone immediately, you can get a phone to tide you over. However, this account does exist in order to deliver the security code. You’ll have to start a brand-new account, which isn’t an ideal solution. It just keeps asking for a sms verification code from my now lost phone. There doesn't seem to be a form to remove it. I have more than one device and switch devices a lot so this is how I set things back up.

Also, be sure to deal with the risk of losing access to your 2FA authenticator (lost phone, broken 2FA app, …)! Twitch has partnered with Authy to provide you with secure two-factor authentication that’s easy to use and doesn’t require any text messages. It’s not all about your phone number. You can still login from another device and disable that lost one easily. This is not the same thing as the backup one time use codes.

Ideally, they would be separate from your phone, perhaps in a fireproof box or safe with other important paper documents. The Authy app can be used for all your 2FA accounts and you can sync them across multiple devices, even accessing them on the desktop. Other than that you have to email them.

You can start the process here: https://authy.com/phones/change/?proceed=true.

This story was originally published on 12/19/14 and was updated with more current information on 10/18/19.

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You’ve probably heard that you shouldn’t write down your password, but these one-use codes are an exception.

We are only able to deliver security codes to a registered phone number. Type “OK” in the box prompting you to ensure you approve of this decision. If you are still unable to turn off 2FA, then please contact us for help.

Wipe Your Lost Phone. I dont think my provider will allow that, mostly due to time but I can ask. Next, click on ‘Set up two-factor authentication’. Cellular providers let you set up call forwarding so calls directed at your old phone number will be forwarded to a number of your choosing.

Thankfully, you aren’t without options if you can’t find the one device you use to verify that you are actually you.

If you don’t have a store nearby, contact your cellular carrier’s customer service. Simply activate your new phone and the codes will come to your phone number.

A common countermeasure is to print out the recovery code on a piece of paper and store it somewhere safe. A verified Twitch account (your email tied to your Twitch account must be verified in order to enable 2FA) Access to a computer (2FA can only be enabled via desktop) Once your account is verified and you’re ready to set-up 2FA: Head to your security settings page.

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